Serious LoX bug

Troubleshooting and assistance for technical issues.

Serious LoX bug

Postby DJVDJV » Fri Jan 23, 2015 7:45 pm

I think I should contact you this way, because I do not answers from Steam community and have not found answer with "googling":

"Copy/Paste" from steam bug section below:

I try start game (Lords of Xulima) from icon (Windows 8.1). But nothing happens.. no load. no screen... nothing. No running process in Task Manger.
I have installed .NET OK and Configuration.txt is empty. Have tried "run as admin" mode.
Unistall/Reinstall did not help.

Ps. I tried also:
* Start game from hard disc (Also with admin mode)
* Changed resolution of my screen
* Disabled multiple monitors.

All I see is errors in "Event Viewer":

Application: LoX.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: DXVision.Serialization.Core.DeserializingException
Stack:
at JX.JXSerialization.JXSerializer.Deserialize(System.String)
at JX.JXEngine.get_Configuration()
at JXApp.Program.Main()

Faulting application name: LoX.exe, version: 1.5.0.1352, time stamp: 0x54944a9a
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eeb460
Exception code: 0xe0434352
Fault offset: 0x00012f71
Faulting process ID: 0x1aec
Faulting application start time: 0x01d0373ae5dea446
Faulting application path: D:\Program Files (x86)\Steam\steamapps\common\LordsOfXulima\LoX.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report ID: 23cd7883-a32e-11e4-82ef-74d4351bd7b1
Faulting package full name:
Faulting package-relative application ID:
DJVDJV
 
Posts: 5
Joined: Fri Jan 23, 2015 7:40 pm

Re: Serious LoX bug

Postby DJVDJV » Fri Jan 23, 2015 10:15 pm

More info:

Seems be somethong with SlimDX:

Copy/paste from event viewer during reinstall:

Product: SlimDX Runtime .NET 4.0 x64 (January 2012) -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2908. The arguments are: {49CD009B-2541-484D-BEEB-83D79E7DD9D7}, ,
Last edited by DJVDJV on Fri Jan 23, 2015 11:05 pm, edited 1 time in total.
DJVDJV
 
Posts: 5
Joined: Fri Jan 23, 2015 7:40 pm

Re: Serious LoX bug

Postby DJVDJV » Fri Jan 23, 2015 11:04 pm

Even more info:

Error png:s as attachment.

I Installed SlimDX with option /l for log (Cannot attach .txt file but here is text from log-file)

=== Logging started: 23.1.2015 23:46:14 ===
Action 23:46:14: INSTALL.
Action start 23:46:14: INSTALL.
Action 23:46:14: WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action start 23:46:14: WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action ended 23:46:14: WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6. Return value 1.
Action 23:46:14: System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action start 23:46:14: System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action ended 23:46:14: System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6. Return value 1.
Action 23:46:14: PrepareDlg.
Action start 23:46:14: PrepareDlg.
Info 2898.For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
Info 2898.For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 0 character set, of 19 pixels height.
Action 23:46:14: PrepareDlg. Dialog created
Action ended 23:46:14: PrepareDlg. Return value 1.
Action 23:46:14: AppSearch. Searching for installed applications
Action start 23:46:14: AppSearch.
AppSearch: Property: NETFRAMEWORK40FULL, Signature: NetFramework40Full
AppSearch: Property: NETFRAMEWORK40CLIENT, Signature: NetFramework40Client
Action ended 23:46:14: AppSearch. Return value 1.
Action 23:46:14: LaunchConditions. Evaluating launch conditions
Action start 23:46:14: LaunchConditions.
Action ended 23:46:14: LaunchConditions. Return value 1.
Action 23:46:14: ValidateProductID.
Action start 23:46:14: ValidateProductID.
Action ended 23:46:14: ValidateProductID. Return value 1.
Action 23:46:14: CA_WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action start 23:46:14: CA_WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action ended 23:46:14: CA_WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6. Return value 1.
Action 23:46:14: CA_System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action start 23:46:14: CA_System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action ended 23:46:14: CA_System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6. Return value 1.
Action 23:46:14: CostInitialize. Computing space requirements
Action start 23:46:14: CostInitialize.
Action ended 23:46:14: CostInitialize. Return value 1.
Action 23:46:14: FileCost. Computing space requirements
Action start 23:46:14: FileCost.
Action ended 23:46:14: FileCost. Return value 1.
Action 23:46:14: CostFinalize. Computing space requirements
Action start 23:46:14: CostFinalize.
Action ended 23:46:14: CostFinalize. Return value 1.
Action 23:46:14: WelcomeEulaDlg.
Action start 23:46:14: WelcomeEulaDlg.
Info 2898.For WixUI_Font_Title textstyle, the system created a 'Tahoma' font, in 0 character set, of 14 pixels height.
Action 23:46:14: WelcomeEulaDlg. Dialog created
Action ended 23:46:20: WelcomeEulaDlg. Return value 1.
Action 23:46:20: ProgressDlg.
Action start 23:46:20: ProgressDlg.
Action 23:46:20: ProgressDlg. Dialog created
Action ended 23:46:20: ProgressDlg. Return value 1.
Action 23:46:20: ExecuteAction.
Action start 23:46:20: ExecuteAction.
Action 23:46:21: INSTALL.
Action start 23:46:21: INSTALL.
Action 23:46:21: WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action start 23:46:21: WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action ended 23:46:21: WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6. Return value 1.
Action 23:46:21: System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action start 23:46:21: System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action ended 23:46:21: System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6. Return value 1.
Action 23:46:21: AppSearch. Searching for installed applications
Action start 23:46:21: AppSearch.
Action ended 23:46:21: AppSearch. Return value 0.
Action 23:46:21: LaunchConditions. Evaluating launch conditions
Action start 23:46:21: LaunchConditions.
Action ended 23:46:21: LaunchConditions. Return value 1.
Action 23:46:21: ValidateProductID.
Action start 23:46:21: ValidateProductID.
Action ended 23:46:21: ValidateProductID. Return value 1.
Action 23:46:21: CA_WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action start 23:46:21: CA_WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action ended 23:46:21: CA_WindowsFolder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6. Return value 1.
Action 23:46:21: CA_System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action start 23:46:21: CA_System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6.
Action ended 23:46:21: CA_System64Folder_amd64_VC.585D293E_BFCC_3045_857D_FFD4B0225AB6. Return value 1.
Action 23:46:21: CostInitialize. Computing space requirements
Action start 23:46:21: CostInitialize.
Action ended 23:46:21: CostInitialize. Return value 1.
Action 23:46:21: FileCost. Computing space requirements
Action start 23:46:21: FileCost.
Action ended 23:46:21: FileCost. Return value 1.
Action 23:46:21: CostFinalize. Computing space requirements
Action start 23:46:21: CostFinalize.
Action ended 23:46:21: CostFinalize. Return value 1.
Action 23:46:21: InstallValidate. Validating install
Action start 23:46:21: InstallValidate.
Action ended 23:46:22: InstallValidate. Return value 1.
Action 23:46:22: InstallInitialize.
Action start 23:46:22: InstallInitialize.
Action ended 23:46:22: InstallInitialize. Return value 1.
Action 23:46:22: ProcessComponents. Updating component registration
Action start 23:46:22: ProcessComponents.
Action 23:46:22: GenerateScript. Generating script operations for action:
GenerateScript: Updating component registration
Action ended 23:46:22: ProcessComponents. Return value 1.
Action 23:46:22: MsiUnpublishAssemblies. Unpublishing assembly information
Action start 23:46:22: MsiUnpublishAssemblies.
Action ended 23:46:22: MsiUnpublishAssemblies. Return value 1.
Action 23:46:22: UnpublishFeatures. Unpublishing Product Features
Action start 23:46:22: UnpublishFeatures.
Action ended 23:46:22: UnpublishFeatures. Return value 1.
Action 23:46:22: RemoveFiles. Removing files
Action start 23:46:22: RemoveFiles.
Action ended 23:46:22: RemoveFiles. Return value 0.
Action 23:46:22: NetFxScheduleNativeImage.
Action start 23:46:22: NetFxScheduleNativeImage.
Action ended 23:46:22: NetFxScheduleNativeImage. Return value 1.
Action 23:46:22: InstallFiles. Copying new files
Action start 23:46:22: InstallFiles.
InstallFiles: File: Copying new files, Directory: , Size:
Action ended 23:46:22: InstallFiles. Return value 1.
Action 23:46:22: RegisterUser. Registering user
Action start 23:46:22: RegisterUser.
Action ended 23:46:22: RegisterUser. Return value 1.
Action 23:46:22: RegisterProduct. Registering product
Action start 23:46:22: RegisterProduct.
RegisterProduct: Registering product
Action ended 23:46:22: RegisterProduct. Return value 1.
Action 23:46:22: MsiPublishAssemblies. Publishing assembly information
Action start 23:46:22: MsiPublishAssemblies.
MsiPublishAssemblies: Application Context:Publishing assembly information, Assembly Name:
Action ended 23:46:22: MsiPublishAssemblies. Return value 1.
Action 23:46:22: NetFxExecuteNativeImageCommitUninstall.
Action start 23:46:22: NetFxExecuteNativeImageCommitUninstall.
NetFxExecuteNativeImageCommitUninstall:
Action ended 23:46:22: NetFxExecuteNativeImageCommitUninstall. Return value 1.
Action 23:46:22: NetFxExecuteNativeImageCommitInstall.
Action start 23:46:22: NetFxExecuteNativeImageCommitInstall.
NetFxExecuteNativeImageCommitInstall:
Action ended 23:46:22: NetFxExecuteNativeImageCommitInstall. Return value 1.
Action 23:46:22: PublishFeatures. Publishing Product Features
Action start 23:46:22: PublishFeatures.
PublishFeatures: Feature: Publishing Product Features
Action ended 23:46:22: PublishFeatures. Return value 1.
Action 23:46:22: PublishProduct. Publishing product information
Action start 23:46:22: PublishProduct.
PublishProduct:
Action ended 23:46:22: PublishProduct. Return value 1.
Action 23:46:22: InstallDirectX. Installing DirectX runtime components (June 2010)
Action start 23:46:22: InstallDirectX.
1: Installing DirectX runtime components (June 2010)
Action ended 23:46:22: InstallDirectX. Return value 1.
Action 23:46:22: InstallFinalize.
Action start 23:46:22: InstallFinalize.
Action 23:46:22: ProcessComponents. Updating component registration
1: {A2199A06-89C4-4187-AA4A-3A9676FB799D} 2: {49CD009B-2541-484D-BEEB-83D79E7DD9D7} 3: <\SlimDX,version="4.0.13.43",culture="neutral",publicKeyToken="B1B0C32FD1FFE4F9",processorArchitecture="AMD64"
DEBUG: Error 2908: Could not register component {49CD009B-2541-484D-BEEB-83D79E7DD9D7}.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2908. The arguments are: {49CD009B-2541-484D-BEEB-83D79E7DD9D7}, ,
MSI (s) (00:6C) [23:46:23:151]: Product: SlimDX Runtime .NET 4.0 x64 (January 2012) -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2908. The arguments are: {49CD009B-2541-484D-BEEB-83D79E7DD9D7}, ,

1: {A2199A06-89C4-4187-AA4A-3A9676FB799D} 2: {DE294C24-BB98-4479-86AD-FA2F3736DC73} 3: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\DSETUP.dll
1: {A2199A06-89C4-4187-AA4A-3A9676FB799D} 2: {93812D6F-4DE3-409C-95C0-FB4CA8E26741} 3: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\Jun2010_D3DCompiler_43_x64.cab
1: {A2199A06-89C4-4187-AA4A-3A9676FB799D} 2: {0E931026-929B-382C-B702-B8B4039399E5} 3: C:\Windows\system32\msvcr100.dll
1: {A2199A06-89C4-4187-AA4A-3A9676FB799D} 2: {AD19AE30-281F-3251-AA0A-55E6377ED3F5} 3: C:\Windows\system32\msvcp100.dll
Action 23:46:23: InstallFiles. Copying new files
InstallFiles: File: Jun2010_D3DCompiler_43_x64.cab, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 944460
InstallFiles: File: Jun2010_d3dcsx_43_x64.cab, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 752783
InstallFiles: File: Jun2010_d3dx10_43_x64.cab, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 235955
InstallFiles: File: Jun2010_d3dx11_43_x64.cab, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 138205
InstallFiles: File: Jun2010_d3dx9_43_x64.cab, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 937246
InstallFiles: File: DSETUP.dll, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 89944
InstallFiles: File: dsetup32.dll, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 1801048
InstallFiles: File: dxdllreg_x86.cab, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 42410
InstallFiles: File: DXSETUP.exe, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 537432
InstallFiles: File: dxupdate.cab, Directory: C:\Users\Heikki\AppData\Local\Temp\DirectX Redist\, Size: 94011
Error 1935. An error occurred during the installation of assembly 'SlimDX,version="4.0.13.43",culture="neutral",publicKeyToken="B1B0C32FD1FFE4F9",processorArchitecture="AMD64"'. Please refer to Help and Support for more information. HRESULT: 0x8002802F. assembly interface: , function: CreateAssemblyCache, component: {49CD009B-2541-484D-BEEB-83D79E7DD9D7}
MSI (s) (00:6C) [23:46:23:873]: Product: SlimDX Runtime .NET 4.0 x64 (January 2012) -- Error 1935. An error occurred during the installation of assembly 'SlimDX,version="4.0.13.43",culture="neutral",publicKeyToken="B1B0C32FD1FFE4F9",processorArchitecture="AMD64"'. Please refer to Help and Support for more information. HRESULT: 0x8002802F. assembly interface: , function: CreateAssemblyCache, component: {49CD009B-2541-484D-BEEB-83D79E7DD9D7}

Action ended 23:46:23: InstallFinalize. Return value 3.
Action 23:46:23: Rollback. Rolling back action:
Rollback: Copying new files
Rollback: Updating component registration
Action ended 23:46:23: INSTALL. Return value 3.
Action ended 23:46:23: ExecuteAction. Return value 3.
Action 23:46:23: FatalError.
Action start 23:46:23: FatalError.
Action 23:46:24: FatalError. Dialog created
Action ended 23:46:24: FatalError. Return value 2.
Action ended 23:46:24: INSTALL. Return value 3.
=== Logging stopped: 23.1.2015 23:46:24 ===
MSI (c) (E4:7C) [23:46:24:944]: Product: SlimDX Runtime .NET 4.0 x64 (January 2012) -- Installation failed.

MSI (c) (E4:7C) [23:46:24:945]: Windows Installer installed the product. Product Name: SlimDX Runtime .NET 4.0 x64 (January 2012). Product Version: 2.0.13.43. Product Language: 1033. Manufacturer: SlimDX Group. Installation success or error status: 1603.
Attachments
error2.png
error2.png (9.91 KiB) Viewed 12315 times
error1.png
error1.png (7.21 KiB) Viewed 12315 times
DJVDJV
 
Posts: 5
Joined: Fri Jan 23, 2015 7:40 pm

Re: Serious LoX bug

Postby DJVDJV » Fri Jan 23, 2015 11:09 pm

Also system info as png:
Attachments
system.png
system.png (14.31 KiB) Viewed 12315 times
DJVDJV
 
Posts: 5
Joined: Fri Jan 23, 2015 7:40 pm

Re: Serious LoX bug

Postby Menorbriam » Sat Jan 24, 2015 10:53 am

Hi!

If your configuration.txt file is empty please edit it and paste this text. It is selected OpenGL as default so perhaps that was the problem as the installer of SlimDX in Windows 8.1 is failing. Also you can change the resolution to the one of your monitor instead of 1920x1080.

<Complex name="Root" type="JX.JXEngine+JXConfiguration, JXEngine">
<Properties>
<Simple name="SoundEffectsVolume" value="1" />
<Simple name="SoundAmbientVolume" value="1" />
<Simple name="MusicVolume" value="0" />
<Simple name="VoiceVolume" value="1" />
<Simple name="Languaje" value="EN" />
<Simple name="FullScreenUseDesktopResolution" value="False" />
<Complex name="FullScreenResolution">
<Properties>
<Simple name="Width" value="1920" />
<Simple name="Height" value="1080" />
</Properties>
</Complex>
<Simple name="FullScreenFrequency" value="60" />
<Simple name="VSync" value="False" />
<Simple name="ColorBlindMode" value="False" />
<Null name="InstallationKey" />
<Collection name="AvailableLanguages" elementType="JX.JXTypeOfLanguaje, JXEngine">
<Properties>
<Simple name="Capacity" value="4" />
</Properties>
<Items>
<Simple value="ES" />
<Simple value="EN" />
<Simple value="FR" />
<Simple value="DE" />
</Items>
</Collection>
<Simple name="Renderer" value="OpenGL" />
<Simple name="CombatSpeed" value="3" />
<Simple name="MaxTexureMemory" value="262144000" />
<Simple name="SlimDXInstalled" value="True" />
<Simple name="ToolTip_Time" value="-1" />
<Simple name="LogInCombat" value="False" />
</Properties>
Lords of Xulima Game Director & Tech Support
info@numantiangames.com
User avatar
Menorbriam
Xulnari
 
Posts: 198
Joined: Sat Sep 28, 2013 12:46 pm

Re: Serious LoX bug

Postby DJVDJV » Sat Jan 24, 2015 12:46 pm

Hi,

No luck.

Still same (With new configuration file and I tried 3 different resolution)

Event viewer gives:
Faulting application name: LoX.exe, version: 1.5.0.1352, time stamp: 0x54944a9a
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eeb460
Exception code: 0xe0434352
Fault offset: 0x00012f71
Faulting process ID: 0x1504
Faulting application start time: 0x01d037cae5c5941f
Faulting application path: D:\Program Files (x86)\Steam\steamapps\common\LordsOfXulima\LoX.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report ID: 23966bd9-a3be-11e4-82f0-74d4351bd7b1
Faulting package full name:
Faulting package-relative application ID:

and

Application: LoX.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: DXVision.Serialization.Core.DeserializingException
Stack:
at JX.JXSerialization.JXSerializer.Deserialize(System.String)
at JX.JXEngine.get_Configuration()
at JXApp.Program.Main()
DJVDJV
 
Posts: 5
Joined: Fri Jan 23, 2015 7:40 pm


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